Frequently Asked Questions

Due to COVID-19 our despatch dates have been delayed. Please allow up to 10 days for despatch.

We aim to keep our turnaround times within 3 to 5 working days.

Shipping costs vary. We base our shipping rates on the weight being shipped, the destination it’s being shipped to, and the shipping method selected.

Yes, we can ship any order worldwide. International parcels are sent either through Royal Mail or courier service, depending on the shipping method selected.

The buyer is responsible for paying import duties and taxes. We are not liable for any of these charges.

Some countries have long delays in customs and we are not responsible or liable for any delays in customs.

Unfortunately, as some of our delivery services are recorded so we can’t deliver to a PO box.

We are proud to say that all our packaging is plastic free.

• Garments will be packed directly into a weatherproof, kraft paper mailing bag.
• Mugs will be packed directly into a special smash-proof box.
• Phone cases are packed into a hardback envelope.
• Cushions will be wrapped in Kraft paper.

Please check the size guide within the description of each item, to ensure the correct size. We highly recommend you compare the size guides to, underarm to underarm, measurements of an item you love and wear.

We do! Our garments are eco-friendly and are made from organic cotton or recycled polyester.

For all garments, we advise you to follow these instructions for washing and drying:

• Wash at 30 degrees Celsius, inside out
• Do not tumble dry
• Do not iron over print

Our inks are all water-based and toxin free.

For mugs, phone cases and garments that means:

• Vegan friendly!
• No toxins in the ink.
• No animal by-products used to create the ink, and not tested on animals.
• Safe for use on products for both adults and children.
• OEKO-TEX® certified.

For all other products, including cushions and totes, that means:

• No toxins in the ink.
• Safe for use on products for both adults and children.
• OEKO-TEX® certified.

This doesn’t mean these products aren’t vegan friendly, we simply have no guarantee of this yet from the manufacturers.